Privacy Policy
OverCoffee Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website overcoffeeconsulting.com or engage with our marketing, web development, and branding services.
Please read this policy carefully. By using our website or services, you agree to the practices described here.
1. Information We Collect
Information You Provide Directly
- Contact form submissions (name, email address, phone number, business name, message)
- Discovery call intake forms and questionnaires
- Business information shared during onboarding or client engagements
- Email communications and replies
Information Collected Automatically
- Device and browser type, operating system
- IP address and approximate geographic location
- Pages visited, time on site, referral source
- Cookies and similar tracking technologies (see Section 5)
Information from Third Parties
- Data from advertising platforms (Meta, Google) when we manage paid ad campaigns on your behalf
- Analytics data from tools such as Google Analytics
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and deliver requested services
- Onboard new clients and manage ongoing engagements
- Send project updates, reports, and marketing-related communications
- Improve our website and service offerings
- Comply with legal obligations
- Prevent fraud or misuse of our services
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. How We Share Your Information
We may share information with:
- Service providers who assist us in operating our business (e.g., email platforms, CRM tools, project management software, analytics providers) — only to the extent necessary to perform those services
- Advertising platforms (Meta, Google) when managing paid campaigns — governed by their respective terms and privacy policies
- Legal authorities when required by law, regulation, or valid legal process
All third-party tools used are bound by their own privacy policies and data processing agreements.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations. When your information is no longer needed, we will delete or anonymize it in accordance with those requirements.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and collect analytics data. These may include:
- Essential cookies — required for basic site functionality
- Analytics cookies — used to understand visitor behavior (e.g., Google Analytics)
- Marketing cookies — used when retargeting or ad tracking is active
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- The right to access or obtain a copy of your data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to opt out of marketing communications
To exercise any of these rights, contact us at: hello@overcoffeeconsulting.com
8. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.